District Technology Resources

 1 to 1 Student Laptop Implementation

The school board of ESUSD approved the 1 to 1 laptop purchase for students in grades 7 through 12.  The District is implementing the 1 to 1 project throughout the District, providing 1 MacBook laptop for the student to use while enrolled in ESUSD.  The initial requirements for the students and parents are mandatory meetings within their community; student training regarding software and hardware for the laptop; $100 annual fee for each laptop for the student.

Help Desk - http://www.mytechdesk.org

Instructions for creating a MyTechDesk.org account:

1) Go to the ESUSD Group page by clicking this link.

2) Click the button that says "My Group"

3) Enter the password: esusd (then click submit)

4) Enter your esusd.org e-mail address (then click submit)

5) Enter your first and last name and the telephone number for your school site (then click submit)

6) Enter a username and password of your choosing, we recommend using your first initial and last name as the username, much like your e-mail address. Also you may check the box to remember your group name and username. (then click continue)

7) You are now logged in and may submit a new trouble ticket by clicking the "New" button in the top left corner

1) Go to www.mytechdesk.org or click the "Tech Support Request" link on the front page of the district web site

2) Enter your account name, password and group name (esusd) into the Requestor Login fields located below the Staff Login fields.

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3) Submit a new trouble ticket by clicking the "New button in the top left corner

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4) Give your ticket a simple descriptive subject, select a category that is closest to your problem, and an importance level (please do not select high importance unless it is a time sensitive emergency) and optionally you may enter a due date if there is a deadline we must resolve your problem by. Please be as thoroughly detailed as possible in describing your problem. Computer names (ESUSDW99 for example), physical locations, error messages, account names, as much information as possible will help us be prepared to resolve your issue and will prevent us from having to ask more questions.